Last updated: February 2026
At Myrix, users have the right to request deletion of their account and personal data at any time.
Users may request account deletion by either:
1. In-App Deletion (Preferred)
Go to Settings → Delete Account inside the Myrix app.
2. Email Request
Send an email to: support@myrixplatform.com
Subject: “Account Deletion Request”
Include:
• Your registered email address or phone number
• Confirmation of your request
We will process your deletion request within 7–30 days from the date received.
Upon successful deletion:
• Your personal profile and login access will be permanently removed.
• Business profile data associated with your account will be deleted.
• Active subscriptions will be cancelled; however, subscription charges already processed will not be refunded unless required by store policy.
• Certain records necessary for legal, tax, or compliance purposes (such as transaction records) may be retained as permitted by law.
• Public content such as reviews may be anonymized but preserved for integrity of the platform.
Once deletion is completed, accounts cannot be restored.
For additional help, please contact support@myrixplatform.com.
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